Refund & Returns Policy

Effective Date: March 6, 2025

At Gaming Blue Light Glasses, we strive to ensure our customers are satisfied with their purchases. This Refunds and Returns Policy outlines the conditions, process, and timeframes for returning products and requesting refunds. By making a purchase on woocommerce.davidabout.com, you agree to this policy.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The product must be unused, in its original packaging, and in the same condition as when it was received.
  • Returns must be initiated within 30 days of the delivery date.
  • Certain items, such as customized products or items marked as non-returnable, are not eligible for return unless they arrive damaged or defective.

2. Non-Returnable Items

The following items cannot be returned:

  • Gift cards.
  • Products that have been used or show signs of wear.
  • Products purchased during clearance sales or promotions, unless defective.

3. How to Initiate a Return

To initiate a return, follow these steps:

  1. Contact our customer support team at admin@woocommerce.davidabout.com with the following information:
    • Order number.
    • Reason for the return.
    • Photographs of the product (if damaged or defective).
  2. Wait for our team to provide a Return Merchandise Authorization (RMA) number and detailed return instructions.
  3. Ship the product back to us within 7 days of receiving the RMA number.

Return Address:
Gaming Blue Light Glasses
123 West Corrine Drive
Scottsdale, AZ 85044

4. Return Shipping Costs

  • Customers are responsible for the cost of return shipping unless the product is defective or incorrect.
  • We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of the returned product.

5. Refund Process

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved:

  • Refunds will be issued to the original payment method within 7-10 business days.
  • Original shipping fees are non-refundable unless the return is due to our error (e.g., incorrect or defective product).

6. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at admin@woocommerce.davidabout.com to arrange the exchange process.

7. Damaged or Defective Products

If your product arrives damaged or defective, please contact us within 7 days of delivery with:

  • A description of the issue.
  • Photographs of the damaged or defective product.

We will provide instructions for a replacement or refund at no additional cost to you.

8. Late or Missing Refunds

If you haven’t received a refund within the stated timeframe:

  1. Check your bank account or credit card statement.
  2. Contact your payment provider, as processing times may vary.
  3. If you still have issues, email us at admin@woocommerce.davidabout.com for assistance.

9. Contact Information

For any questions or concerns about this policy or your return/refund, please contact us:

  • Email: admin@woocommerce.davidabout.com
  • Address: 123 West Corrine Drive, Scottsdale, AZ 85044

We are here to assist you and ensure your satisfaction with our products.

Thank you for choosing Gaming Blue Light Glasses!